SMS Terms & Conditions

 SMS TERMS AND CONDITIONS

SVM Insurance  |  June 9, 2026  |  Last Updated: June 9, 2026

By providing your mobile phone number to SVM Insurance and opting in to receive SMS text messages, you agree to these SMS Terms & Conditions. Please read them carefully before consenting.

1. Program Description

SVM Insurance is a licensed Florida insurance agency (Florida License 2-20, General Lines Agent, Property & Casualty). Our SMS program sends transactional and service-related text messages to current and former clients with whom we have an established business relationship. Message content may include:

• Policy payment reminders and confirmations
• Document submission requests (e.g., proof of income for ACA Marketplace enrollment)
• Plan renewal and Open Enrollment reminders
• Callback follow-ups from licensed agents after missed calls
• Account-related notifications and one-to-one service replies
• Appointment confirmations

2. How to Opt In

You may opt in to receive SMS messages from SVM Insurance through any of the following methods:

• Submitting a quote, contact, or enrollment form on our website (svminsurance.net), where the SMS consent disclosure is displayed — by submitting the form, you agree to receive SMS messages.
• Signing a written SMS authorization during in-person enrollment
• Providing verbal consent during a recorded phone call
• Replying with a keyword (e.g., "YES" or "START") to a previous SMS from SVM Insurance

Opt-in consent is required before we send any non-emergency promotional or marketing messages. Consent to receive SMS is not a condition of purchasing any product or service from SVM Insurance.

3. How to Opt Out (STOP)

You can cancel SMS messages at any time. Simply reply STOP to any text message you receive from us. After replying STOP, you will receive one final confirmation message, and you will no longer receive SMS messages from SVM Insurance.

If you want to rejoin, you can reply START or sign up again through any of the opt-in methods listed above.

4. Help (HELP)

For help or questions about the SMS program, reply HELP to any message, or contact us at:

• Phone: 305.883.8333
• Email: ygibson@svminsurance.net
• Website: https://svminsurance.net

5. Message Frequency

Message frequency varies based on your account activity, policy events, and your interactions with our team. You may receive messages related to payment due dates, document requests, renewal periods, and one-to-one service communications.

6. Message and Data Rates

Message and data rates may apply. Your mobile carrier may charge fees for sending and receiving text messages, depending on your plan. SVM Insurance is not responsible for any charges imposed by your mobile carrier. Please contact your carrier for details about your specific plan.

7. Supported Carriers

Our SMS program is supported by major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.

8. Privacy and Data Sharing

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or consent information with any third parties for marketing purposes. Your information is used solely to provide the SMS services described above and to service your account with SVM Insurance.

For full details on how we collect, use, and protect your information, please review our Privacy Policy.

9. Eligibility

You must be 18 years of age or older and the account holder or authorized user of the mobile phone number you provide. By opting in, you confirm that you meet these requirements and have the authority to consent to receive SMS messages at the number provided.

10. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions about these SMS Terms & Conditions, please get in touch with us:

• SVM Insurance
• Address: 18901 SW 106th Ave, Suite 124, Miami, FL 33157
• Phone: 305.883.8333
• Email: rrojasjr@svminsurance.net
• Website: https://svminsurance.net